FAQ

Refunds for General Admission Tickets:

Refunds for General Admission tickets are only available prior to the start of the show. Requests for refunds will not be honored after the show has begun. Refund Requests can be made directly from your Eventbrite account. For more info, please visit: https://www.eventbrite.com/help/en-us/articles/721549/can-i-get-a-refund/

General Product Purchases at the Show:

If purchases are made directly through an exhibitor at the JOGS Tucson Gem & Jewelry Show, it’s important to understand that any refund or return requests typically need to be addressed directly with that exhibitor. In such cases, the exhibitor’s policies and procedures for returns and refunds will apply. It’s advisable to inquire about the exhibitor’s specific refund and return policies at the time of purchase to ensure a clear understanding of the process.

Admission to the JOGS Tucson Gem & Jewelry Show varies:
For Wholesale attendees, admission is free with registration. However, for General Public attendees, there is an admission fee. This means that Wholesale attendees can access the show at no cost by registering, while members of the General Public need to purchase tickets for admission. 

Both Wholesale attendees and the General Public have the opportunity to make purchases at the JOGS Tucson Gem & Jewelry Show. However, it’s important to note that General Public attendees may not have access to wholesale prices and are more likely to encounter retail prices when making purchases. This means that while both groups can enjoy the show’s offerings, Wholesale attendees often benefit from exclusive pricing advantages not available to the General Public.

There are currently no classes or workshops scheduled during the JOGS Tucson Winter Gem & Jewelry Show 2024.

Please note that event schedules may change, so it’s a good idea to check for updates closer to the show dates if you’re interested in any potential special events or workshops.

Yes, there will be shuttle service and transportation options to the JOGS Tucson Gem & Jewelry Show.

Please Note:
The City of Tucson will not be providing GemRide shuttle service this year. Shuttle service is provided exclusively by MS Transportation. Routes generally run at 15-20 minute intervals.

For attendees of the JOGS Tucson Gem and Jewelry Show, MS Transportation offers a comprehensive and free shuttle service, ensuring seamless transportation between the major show venues.

You can find detailed information about the shuttle service and transportation options to the JOGS Tucson Gem & Jewelry Show venue on this page: JOGS Tucson Gem Show Shuttle Service.

No children under the age of 14 are allowed at the JOGS Tucson Gem & Jewelry Show for the following reasons:

1. Safety Concerns: The show may have heavy and valuable items, as well as crowded areas. For safety reasons, it’s often best to restrict young children who might not be able to navigate such an environment safely.

2. Fragile Merchandise: Many exhibitors display delicate and valuable gemstones, jewelry, and minerals. Restricting young children helps prevent accidental damage to these items.

3. Focused Experience: The show is typically geared towards professionals and enthusiasts in the gem and jewelry trade. A quieter and more focused environment can be important for conducting business and appreciating the exhibits.

4. Safety of Children: Ensuring a minimum age requirement helps organizers to prioritize the safety and well-being of young children who may not fully understand the risks associated with a crowded event.

Photography is allowed at the JOGS Tucson Gem & Jewelry Show, but there are specific conditions to keep in mind. Attendees who hold Media Press Qualifications and Credentials are permitted to take photographs. To gain access for photography purposes, interested individuals must fill out the required form available here: Media Press Qualifications Form. This process ensures that authorized media personnel can capture the event appropriately and in compliance with show regulations.

It’s important to note that while photography is generally allowed, some individual vendors or exhibitors may have their own policies regarding photography. Certain vendors may choose not to permit photography of their specific products or displays. Therefore, even if you have the necessary credentials, it’s advisable to respect the rules and preferences of each vendor you encounter at the event regarding photography. Always ask for permission when in doubt to ensure a smooth and respectful experience for all.

Yes, there is an on-site ATM available for your convenience. You can find the on-site ATM in the Main Registration Entrance Area, which is located in the West Hall of the Tucson Expo Center. Additionally, there is another ATM located at the South Hall Registration Area, ensuring easy access to banking services during your visit to the JOGS Tucson Gem & Jewelry Show.

Exhibitors at the JOGS Tucson Gem & Jewelry Show may accept different forms of payment, and these can vary from one exhibitor to another. Common payment methods you may encounter include:

• Cash (Cash and Carry): Some exhibitors may accept cash payments for purchases. This is often referred to as a “cash and carry” transaction and it is the preferred method for most exhibitors.

• Credit Card Processing through Terminal: Many exhibitors use credit card processing terminals to accept credit and debit card payments. You can use your cards for purchases at these booths.

• Square: Some exhibitors may use Square, a mobile point-of-sale system, to process card payments using smartphones or tablets.

• Checks: In some cases, exhibitors may accept personal or business checks as a form of payment. Be sure to confirm with the exhibitor if this option is available.

It’s important to note that the acceptance of specific payment methods can vary, so it’s advisable to inquire with each exhibitor about their preferred payment options. This will help ensure a smooth and convenient transaction experience during your visit to the show.

Yes, the JOGS Tucson Gem & Jewelry Show is committed to providing disability access and accommodations for attendees with special needs.

• Accessibility: Attendees with special needs are welcome, and the event organizers have made efforts to ensure the show is accessible to everyone.

• Wheelchair Availability: Wheelchairs are available at the show for those who need them, but please note that wheelchairs are subject to availability.

• Designated Parking: In addition, there are designated parking areas for people with disabilities located near the West Hall entrance of the show. These parking spaces are conveniently situated to facilitate easy access for attendees with special needs.

The show organizers strive to create an inclusive and accessible environment, making it possible for all attendees to enjoy their experience at the JOGS Tucson Gem & Jewelry Show.

Pets are generally not allowed at the JOGS Tucson Gem & Jewelry Show. However, there is an exception for service dogs. Service dogs that are trained to assist individuals with disabilities are permitted to accompany their owners to the show. Please note that all other pets should be left at home, as they are not allowed on the premises. This policy helps ensure the safety and comfort of all attendees and exhibitors.

If you have additional questions or need further assistance, you can easily reach out to the organizers by filling out the contact form available here: Contact JOGS Tucson Gem & Jewelry Show.

Simply complete the form with your inquiries, and the organizers will be happy to provide you with the information and assistance you need. It’s a convenient way to get in touch and receive prompt responses to your questions.

Whitelisting emails on Hotmail (now Outlook.com) involves adding specific email addresses or domains to your Safe Senders list to ensure that emails from those addresses are not marked as spam and are delivered to your inbox. Here’s how you can whitelist emails in Outlook.com:

1. Sign In to Your Outlook.com Account: Open your web browser and go to Outlook.com. Sign in with your Hotmail or Outlook.com email address and password.

2. Access the Settings Menu: Click on the gear icon in the upper-right corner of the Outlook.com interface. This will open the settings menu.

3. Select “View all Outlook settings”: Scroll down the settings menu, and at the bottom, you’ll find an option that says “View all Outlook settings.” Click on it.

4. Go to “Mail” Settings: In the settings window, navigate to the “Mail” section on the left-hand sidebar.

5. Open the “Junk email” Tab: Under the “Mail” section, click on “Junk email” to access the junk email settings.

6. Manage Safe Senders and Domains: In the “Junk email” settings, you’ll see several options. Look for “Safe senders and domains.” Click on it.

7. Add Email Addresses or Domains: In the “Safe senders and domains” section, you can add email addresses or domains that you want to whitelist. You can enter individual email addresses or entire domains (e.g., example.com). Emails from these senders or domains will be considered safe.

8. Click “Add”: After entering the email addresses or domains you want to whitelist, click the “Add” button to save them to your Safe Senders list.

9. Save Your Changes: Scroll to the bottom of the page and click the “Save” button to apply your changes.

10. Confirm Whitelisting: Double-check the list of safe senders and domains to ensure that the addresses you added are present.

Once you’ve whitelisted the email addresses or domains, Outlook.com will recognize them as safe, and emails from those sources should be delivered to your inbox without being marked as spam.

Remember to periodically review and update your Safe Senders list to ensure that it reflects your preferences and any changes in your email communication.